State Farm® Insurance Agent Kurt Pfaff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacob Erickson
September 10, 2026
"Kurt and his staff are phenomenal. He is extremely knowledgeable on everything insurance related. He makes it easy to contact him and he can work around your busy schedule. I am a busy professional with four kids and on short notice Kurt accommodated an appointment for me and even provided toys and healthy snacks to entertain the kids while we worked. They have many options for appointments and efficient payments (phone app, email, phone call, in-person, etc.). Whatever you need, they have the answers and make it all a painless process. If you're looking for someone to take care of everything so you don't have to worry about the details, Kurt and his staff is the team you're looking for."
Izzy Hillger
September 10, 2026
"The best agent I’ve ever worked with for insurance. Super responsive and helpful. We had to file a claim and it was super easy and they followed up personally to make sure everything was okay. Also very active in the community! Highly suggest Kurt!"
Katherine Erlandson
September 9, 2026
"Prompt friendly service"
"Thank you for the 5-star review, Katherine! We appreciate you choosing our office!"
Jean Seely
September 3, 2026
"The team has been amazing! From helping me get the claim filed to answering my questions to following up with me."
"Thank you for the great review, Jean! We're glad we were able to help make the claims process easy and answer your questions."
Paul Sampson
September 3, 2026
"Excellent Staff and Service!!!"
"Thank you so much for the review, Paul! We appreciate your trust in our team and you choosing our office."
Tom Hundt
August 31, 2026
"Excellent customer service"
"Thank you so much for the 5-star review, Tom! We appreciate your trust in our team and you choosing our office.
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Elizabeth Swift
August 22, 2026
"In shopping for condo insurance, I met with two members of the team. They offered knowledgeable suggestions. Our condo association is in the process of attempting to meet all those goals so we can purchase State Farm coverage for a future policy. I especially appreciated the willingness of staff to have a real-life, in-person meeting in a virtual high-tech world. Thank you!"
"Thank you for the thoughtful review, Elizabeth! We're glad our team was able to provide helpful recommendations!"
Lisa Kersting
August 20, 2026
"This office has totally got my back and saves me money on my insurance! I just got a new phone and thought I had everything synced over with everything important. Well, I was so wrong. They noticed my Safe drive had not been working and contacted me. I got it fixed and all is well now. Thank you very much Kurt and Peyton! 😊"
"Thank you so much for the kind words, Lisa! We're glad Peyton was able to catch that and help get everything back on track. We appreciate you trusting our team with your insurance!"
Justin Matsick
August 20, 2026
"Always quick to respond with answers, timely, and prompt which is awesome. In a fast paced world it is nice to have Kurt keeping up!!"
"Hey Justin...thank you for the review! Great customer service is one of the many things we pride ourselves on just like you and your company do!"
Shelby Jacobson
August 17, 2026
"Peyton is always so incredibly helpful when I call! She helped me promptly update the insurance verification needed when I refinanced my vehicle and updated everything on their end for me. Kurt Pfaff’s office has always been especially kind, knowledgeable, and helpful. Highly recommend their office!"
"Thank you so much for the kind words, Shelby! We're glad Peyton was able to get everything updated quickly and appreciate you recommending our office!"
Kirsten Kast
August 12, 2026
"Parker and Nicole were extremely pleasant and professional. Definitely a great experience out of many (not great) with an insurance office. Highly recommend!!!"
"Thank you, Kirsten, for your kind words! We're thrilled to hear that Parker and Nicole provided you with a pleasant and professional experience. Your recommendation means a lot to us, and we look forward to continuing to serve you."
Cheryl Dion
August 10, 2026
"State Farm Ins. Kurt Pfaff in Onalaska the best for Home and Auto etc. Great to work with!"
"Thank you for the 5-star review, Cheryl! We appreciate you and are always here whenever you need us.
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Zach Larson
August 5, 2026
"Professional and friendly! Thanks Dominic!"
"Zach...Thank you so much for your kind words! We're thrilled to hear you had a professional and friendly experience. Dominic will be happy to know he made a great impression. We appreciate your business!"
Tom Hurm
August 5, 2026
"We had a claim for water damage at our home. We then had to deal with different vendors for clean up, cabinet removal and replacement, and remove wood flooring (Lappins). Counter top removal and replacement (Solid Surface Specialists). Plumbing work (Every Plumbing). Wood floor replacement (Floorcrafters). Had a little difficulty because our claim was assigned to an agent in Arizona. I had to deal with Hallie at Kurt Pfaff's office. [I would like to comment that she helped me with every question or concern I had. ] All of the claims were handled well and paid in full."
"Thank you so much for taking the time to share your experience, Tom! We know a water damage claim can be stressful. We're glad everything was handled well and your claim was paid in full. We appreciate your kind words and are happy Halle was able to help you throughout the process."
sjohnson sjobeck
August 4, 2026
"I'd like to thank CJ for his professionalism and help in saving us thousands of dollars! Very great to work with CJ!"
"Thank you for the 5-star review! We're happy to hear CJ was able to help you save thousands of dollars. We appreciate your support and look forward to being here whenever you need us!"
M hyde
August 4, 2026
"Always there when needed!"
"Thank you for the 5-star review! We appreciate your support and are glad we could help."
Victoria
July 31, 2026
"Dominic did a very good job of explaining the Insurance World to us....Great Job!"
"Thank you, Victoria! We're so glad Dominic was able to help explain your coverage. We appreaciate your review!"
Adriyana Ranta
July 31, 2026
"Cj was great to work with! He made everything easy and saved us a bunch of money!!"
"Thank you, Adriyana! We're happy CJ was able to help and save you money. We appreciate your review!"
William Herman
July 31, 2026
"Always great to work with anytime I have a Insurance issue and it gives me peace of mind to know that they are there for you."
"Thank you, William! We appreciate your kind words and are always here whenever you need us."
Dawn Daffinson
July 28, 2026
"Always helpful and easy to work with!"
"Thank you, Dawn! We appreciate your kind words and are so glad you've had a great experience with our team!"
Daniel Backman
July 27, 2026
"Great service all around"
"Thank you, Daniel! We appreciate your kind words and are glad you had a great experience with our team!"
David Thomas
July 25, 2026
"Hi I would like to start out by saying that the professionalism and kindness by everyone in the kurt pfaff agency was top of the line and i would give them a 9out of 10 only because nobody's perfect when it comes to this category there as close to perfect as they come! Also a special shout out to Casey for getting back to me exactly when he said he would and getting me the best quote for the policy I was looking for no other came close to the price I received from them so if anyone is looking for a insurance you can call others but you will end up with kurt and his team in the end almost guaranteed! DAVID.T. HORICON .WI."
"Thank you so much, David! We truly appreciate your thoughtful review and kind words. We're glad Casey was able to help you find the right coverage, and we're grateful you chose our team!"
Bruce Teale
July 23, 2026
"Huge shout out to CJ and his crew for helping us save a ton on Car and Renters insurance! Glad to have switched."
"Thank you, Bruce! We're so glad CJ could help you save on your auto and renters insurance. Thank you for choosing us!"
Kelly Holmes
July 22, 2026
"Very attentive staff."
"Thank you for the 5-star review, Kelly! We appreciate your support and are happy to hear you had a great experience with our team."
Prudence Shay
July 21, 2026
"Very courteous, explained everything and answered all my questions."
"Thank you for your kind words! We're delighted to hear that you found our team courteous and informative. Your satisfaction is our top priority, and we're here to help whenever you need us."