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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Daffinson

July 28, 2026

5  out of  5
rating by Dawn Daffinson
"Always helpful and easy to work with!"
We responded:
"Thank you, Dawn! We appreciate your kind words and are so glad you've had a great experience with our team!"
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Daniel Backman

July 27, 2026

5  out of  5
rating by Daniel Backman
"Great service all around"
We responded:
"Thank you, Daniel! We appreciate your kind words and are glad you had a great experience with our team!"
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David Thomas

July 25, 2026

5  out of  5
rating by David Thomas
"Hi I would like to start out by saying that the professionalism and kindness by everyone in the kurt pfaff agency was top of the line and i would give them a 9out of 10 only because nobody's perfect when it comes to this category there as close to perfect as they come! Also a special shout out to Casey for getting back to me exactly when he said he would and getting me the best quote for the policy I was looking for no other came close to the price I received from them so if anyone is looking for a insurance you can call others but you will end up with kurt and his team in the end almost guaranteed! DAVID.T. HORICON .WI."
We responded:
"Thank you so much, David! We truly appreciate your thoughtful review and kind words. We're glad Casey was able to help you find the right coverage, and we're grateful you chose our team!"
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Bruce Teale

July 23, 2026

5  out of  5
rating by Bruce Teale
"Huge shout out to CJ and his crew for helping us save a ton on Car and Renters insurance! Glad to have switched."
We responded:
"Thank you, Bruce! We're so glad CJ could help you save on your auto and renters insurance. Thank you for choosing us!"
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Kelly Holmes

July 22, 2026

5  out of  5
rating by Kelly Holmes
"Very attentive staff."
We responded:
"Thank you for the 5-star review, Kelly! We appreciate your support and are happy to hear you had a great experience with our team."
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Prudence Shay

July 21, 2026

5  out of  5
rating by Prudence Shay
"Very courteous, explained everything and answered all my questions."
We responded:
"Thank you for your kind words! We're delighted to hear that you found our team courteous and informative. Your satisfaction is our top priority, and we're here to help whenever you need us."
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Trevor Blake

July 21, 2026

5  out of  5
rating by Trevor Blake
"Billy Thetford was very helpful in getting me an auto insurance quote as well as setting up my new auto policy after deciding to go with them. Much cheaper than our current plan that is through Progressive."
We responded:
"Thank you, Trevor! We really appreciate your review. We're so glad Billy was able to help you find the right coverage at a better price. Welcome to the Kurt Pfaff State Farm family!"
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sharolynn knickelbein

July 21, 2026

5  out of  5
rating by sharolynn knickelbein
"Thank you Billy. Will review quote and get back to you."
We responded:
"Thank you, Sharolynn! We really appreciate your review. We're so glad Billy could help you with your quote. We look forward to hearing from you!"
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Zach Herrman

July 20, 2026

5  out of  5
rating by Zach Herrman
"We recently bought our first home and Casey Curran & his team have been very helpful getting us set up with homeowners insurance and bundling our auto insurance. He walked us through the process and explained the coverage well."
We responded:
"Congratulations on your first home, Zach! Thanks for trusting Casey and our team with your home and auto insurance. We appreciate your review!"
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Pasha Lake

July 15, 2026

5  out of  5
rating by Pasha Lake
"I’d like to thank CJ and the entire team at State Farm for saving me more than $2,000 per year on my insurance.

I had been with my previous insurance company for more than 30 years, but I finally decided it was time to make a change. Over the years, my premiums continued to climb to unacceptable levels, and I no longer felt valued as a customer. On top of that, communication and customer service had become frustrating.

When CJ first contacted me and showed me a quote, I honestly thought it sounded too good to be true. After carefully reviewing every detail of my coverage, I realized State Farm had actually put together a better insurance package than I had before—and at a significantly lower cost.

Today, I have better coverage, greater peace of mind, and I’m saving over $2,000 a year. That’s a win in every way.

I’ve given CJ permission to share my personal cell phone number with anyone who would like to speak with me directly about my experience. I’d be happy to provide an honest, firsthand reference.

Thank you, CJ, for your professionalism, honesty, and for making the entire process easy."
We responded:
"Thank you so much for taking the time to share your experience! We truly appreciate your kind words and are thrilled that CJ was able to help you find better coverage while saving you over $2000 a year. Thank you for trusting our team with your insurance needs. We're grateful to have you as part of the State Farm family and are always here whenever you need us!"
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Michelle Thompson

July 15, 2026

5  out of  5
rating by Michelle Thompson
"Cj was extremely helpful and thorough! We have more coverage for less money than we were paying before. Thank you ."
We responded:
"Thank you, Michelle, for your kind words! We're so glad CJ was able to help you find the right coverage while saving you money. We appreciate you and are always here if you need anything!"
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harry larry

July 10, 2026

5  out of  5
rating by harry larry
"I have had State Farm for my car insurance and renters insurance company for over 20 years now. I like the staff and they are always willing to work with me if anything arises. They also have given me great rates for my insurance plus incentives to stay with them. I would urge anyone to switch to State Farm if you want an honest and fair price for your insurance needs."
We responded:
"Thank you, Harry! We truly appreciate your trust and loyalty over the years. We look forward to continuing to serve your insurance needs for many years to come!"
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Ryan Kenealy

July 7, 2026

5  out of  5
rating by Ryan Kenealy
"Kurt & Dominic did a great job moving my auto, home, boat, and umbrella policies to State Farm. There was no hard upsell to other insurance products and the entire experience was simple and quick."
We responded:
"Ryan, thank you for the great review! We appreciate your trust in Dominic and our team. We're glad we could make the process of moving your policies to State Farm quick and easy. Thanks again for your support!"
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Napome

July 2, 2026

5  out of  5
rating by Napome
"CJ was phenomenal to work with and gave me great insight into my policy. Very friendly and helpful and I am very appreciative of the help he was able to provide me!"
We responded:
"Thank you for the great review! We're glad CJ was able to answer your questions and help you better understand your coverage. We truly appreciate your support!"
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Jazmine Alexis

July 1, 2026

5  out of  5
rating by Jazmine Alexis
"They are great! Got my insurance down by over $200!"
We responded:
"Jazmine, thank you for the kind review! We're thrilled we could help you save over $200 on your insurance. Thank you for choosing our office!"
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Kari Larson

June 19, 2026

5  out of  5
rating by Kari Larson
"Kurt and his team have always watched rates for me and has made it affordable and easy for me to stay with State Farm. I have both auto and homeowners with them."
We responded:
"Kari...Thank you so much for your kind words and continued trust! We're thrilled to hear that Kurt and the team have been able to help you find affordable rates and make your experience with State Farm easy and worry-free. We truly appreciate having you as a valued customer for both your auto and homeowners insurance. If you ever need anything, we're always here to help!"
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Holly Rigotti

June 19, 2026

5  out of  5
rating by Holly Rigotti
"We have always had State Farm Insurance and have always been happy with our service. What we are always amazed about is that they know us when we call at Kurt Pfaff's office. We have auto, home, cabin insurance and they are always there to help us!"
We responded:
"Hey Holly...thank you for your review! We take great pride in knowing our customers and making sure they are properly covered and taken care of...thank you for your business!"
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DeWayne Mathes

June 18, 2026

5  out of  5
rating by DeWayne Mathes
"Great !! no problems"
We responded:
"DeWayne, thank you for the 5-star review! We're glad to hear you've had a great experience with our team. "
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Roger King

June 17, 2026

5  out of  5
rating by Roger King
"Always the best of service and very friendly professional service. Thanks again!!"
We responded:
"Roger, thank you for your kind words and continued support! We appreciate the opportunity to help with your insurance needs."
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Mary Groeschner

June 17, 2026

5  out of  5
rating by Mary Groeschner
"I've had questions about coverage changes from time to time and Peyton Schaefer has always been very helpful. She has checked as needed to answer my questions and always gets back to me promptly. It is very reassuring to have someone so knowledgeable and helpful available at State Farm. Thank you, Peyton!"
We responded:
"Mary, thank you for the kind words! We're glad Peyton has been able to help answer your questions. We appreciate your trust in our office and your continued support!"
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joan mock

June 15, 2026

5  out of  5
rating by joan mock
"Curt finds savings for me without my even asking him to look! He looks over everything and makes everything convenient!"
We responded:
"Joan, thank you for the kind review! We appreciate your trust in our office and are glad we could help you find savings and make the process easy and convenient."
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Julie Cha

June 15, 2026

5  out of  5
rating by Julie Cha
"I needed a certain document, last minute, and Peyton was able to send it to me upon request. Staff are always so kind and professional!"
We responded:
"Julie, thank you for the review! We're glad Peyton was able to get that document to you quickly when you needed it. We appreciate your support and kind words!"
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Steven Hansen

May 27, 2026

5  out of  5
rating by Steven Hansen
"Excellent service 👏 if I could I'd rate them 10 stars!"
We responded:
"Steven, thank you for the great review! We're happy to hear you had an excellent experience and appreciate you taking the time to share it."
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Michael Short

May 22, 2026

5  out of  5
rating by Michael Short
"Kurt has been my agent for over 7 years. He is knowledgeable and works hard to get you the right coverage."
We responded:
"Thank you, Michael! We appreciate your trust over the years and look forward to continuing to work with you."
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Lee J Keim

May 22, 2026

5  out of  5
rating by Lee J Keim
"Outstanding staff and services. Have always been there for our insurance needs."
We responded:
"Lee, thank you for the 5-star review! We truly appreciate your trust in our office."