State Farm® Insurance Agent Kurt Pfaff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Talbot
July 18, 2025
5
out of
5
rating by John Talbot
"Quick accurate service."
We responded:
"Thank you so much for the 5 star review John! Our office prides itself on the best service in the Coulee Region when it comes to our clients insurance needs!"
Krista Lessard
July 16, 2025
5
out of
5
rating by Krista Lessard
"Casey is my agent with State Farm and he is one of the most friendliest insurance agents I have spoken to in my life. He is very understanding and explained every step in great detail. I highly recommend Casey at State Farm."
We responded:
"Thank you for the 5 star review Krista! Casey is great and prides himself on making sure all the people he works with have the proper auto, home, life, and health insurance and understand those coverages. Thank you for your business!"
Mai See Vue
July 9, 2025
5
out of
5
rating by Mai See Vue
"Kurt and his team are very helpful and provide great customer service! Grateful for his thorough review of my policies."
We responded:
"Thank you so much for the 5 star review Mai See! Customer service and annual reviews are just 2 of the many things that separate us from other insurance agencies! Thank you for being a loyal customer!!!"
Jon Reavis
July 3, 2025
5
out of
5
rating by Jon Reavis
"Kurt and his team have always been very helpful and responsive to any questions or concerns. They did a great job of reviewing my policies to save money."
We responded:
"Hey Jon...thank you for the kinds words! My team and I appreciate your business and enjoy working with you!"
Justin Matsick
June 28, 2025
5
out of
5
rating by Justin Matsick
"Always quick to respond with answers, timely, and prompt which is awesome. In a fast paced world it is nice to have Kurt keeping up!!"
We responded:
"Hey Justin...thank you for the review! Great customer service is one of the many things we pride ourselves on just like you and your company do!"
kathleen skoug
June 27, 2025
5
out of
5
rating by kathleen skoug
"My family and friends encouraged me to meet with Kurt Pfaff at State Farm to see what kind of quote I could get for my home and vehicles. After 49 years with a different company I didn't take my decision lightly. I was pleasantly surprised to not only find better rates, better coverage, but an agent who truly cares about his clients, his family, his company and coworkers. He truly cares and assured me that he and his coworkers are here to help 24/7, and that he always contacts his clients every so often with updates and to see if they have any new concerns. He also spent 2 hrs going over their mission statement and every scenario so that I would get the policy that works for me. Answered all of my questions and followed up the next day to make sure he answered all of my questions. I switched to State Farm that same day. Thank you Kurt for such an amazingan job. I feel very confident in my decision. Sincerely, Kathy"
We responded:
"Kathy...thank you so much for the kind words and 5 star review! We sure appreciate your trust in making the switch to our office as we understand it is not easy to leave someone after 49 years. Not only do we strive to save our clients money but we also want to make sure they have the right coverage and understand what they are covered for. We understand insurance is not cheap and want to make sure all of our clients know the times when the can and should use it. We appreciate you, your business, and look forward to working with you for a very long time!"
Alan Schaefer
June 23, 2025
5
out of
5
rating by Alan Schaefer
"My wife and I just purchased our first home. Peyton was very helpful and thorough going through all the ins and outs of our coverage to ensure we felt protected. State Farm has always been amazing to work with!"
We responded:
"Thank you so much for the 5 star review Alan and congratulations on the new home! Peyton has a wealth of knowledge when it comes to making sure our clients understand their policies and are properly protected!!! "
Tim Taylor
June 17, 2025
5
out of
5
rating by Tim Taylor
"The Kurt Pfaff Agency is great to work with. Halle is my go to person - she is available for any question/concern that I may have and always has a smile! If you are considering switching to a new agency, I highly recommend the entire team. Give them a call...you won't regret it!!!"
We responded:
"Thank you for the 5 star review Tim! Halle is a rock star and all of our clients love the assistance she provides them with their insurance questions. Thank you for your business!!!"
Blake Fogelson
June 14, 2025
5
out of
5
rating by Blake Fogelson
"Very helpful and understanding through the whole process!"
We responded:
"Thank you so much for the 5 star review Blake!! Glad we were able to assist you in all your insurance needs!"
Emy Monroe
June 12, 2025
5
out of
5
rating by Emy Monroe
"State Farm has always been a great insurance provider and now we are using their financial services as well. Kurt has made sure we have the insurance we need at excellent rates. Getting our retirement accounts moved and adjusted to meet our goals was really easy with his help."
We responded:
"Thank you so much for the 5 star Review Emy! We appreciate you and your business and using us as your one stop shop for all your insurance and financial service needs!"
Gloria Johnson
June 12, 2025
5
out of
5
rating by Gloria Johnson
"They are always nice and Kurt is very helpful and attractive."
We responded:
"Thank you so much for the 5 star review Gloria! We appreciate you and your business!"
Phillip Mitchell
June 11, 2025
5
out of
5
rating by Phillip Mitchell
"I worked with Casey to get insurance set up for our business. I was in a time crunch and Casey got everything finalized in a week and worked directly with our local banker. He took the stress of my plate and did a great job keeping me in the loop until the policy was finalized. Highly recommend!"
We responded:
"Thank you so much for the 5 star review Phillip! Happy to hear Casey got you taken care of! He does an amazing job with all our clients and get them taken care of in short time windows as well!"
jill Friday
June 4, 2025
5
out of
5
rating by jill Friday
"Excellent service"
We responded:
"Thank you so much for your 5 star review Jill! One of the biggest values we provide over our competition is the 2nd to none service! Thank you for your business!"
Jan Faile
June 4, 2025
5
out of
5
rating by Jan Faile
"We worked with Parker to change all of our insurance to State Farm. He was very helpful, answered all our questions and made recommendations on coverage needed. We were able to save a lot of money and have more coverage. We would highly recommend this agency. Thank you for the great service!"
We responded:
"Thank you so much for the 5 star review Jan! We are very lucky to have Parker! He does a great job making sure all of our new clients have the right auto insurance and home insurance. He also likes saving our clients lots of money too! Thank you for your business!"
Cassandra Taylor
June 3, 2025
5
out of
5
rating by Cassandra Taylor
"Halle made the insurance process super easy and stress-free. She’s friendly, knowledgeable, and genuinely cares about her clients. Highly recommend!!!"
We responded:
"Thank you so much for your 5 star review Cassandra! Halle is the best! Our customers love her as she does an amazing job taking care of their insurance and service needs!"
Timothy Taylor
June 3, 2025
5
out of
5
rating by Timothy Taylor
"Halle is great to work with!"
We responded:
"Thank you so much for your 5 star review Tim! Halle is amazing and takes great care of our customers needs!!!"
J Schreier
June 3, 2025
5
out of
5
rating by J Schreier
"Friendly, professional and very thorough in making sure your insurance needs are met!"
We responded:
"Thank you so much for the 5 star review Jeannette! We appreciate you and your business!"
Jenny Goetzka
May 15, 2025
5
out of
5
rating by Jenny Goetzka
"Getting my homeowners insurance locked in was the EASIEST and most stress free part of my first time home buying experience. I thank Kurt for that! He explained everything on the qoute, line by line. I can say I understand what that coverage gives me protection on. THANK YOU AGAIN."
We responded:
"Thank you so much for the 5 star review Jenny! So many people don't understand their home policy and it is our goal to make sure all of our clients understand their coverages and make sure they are customized to their needs and budget. Enjoy your new home!!!"
Dianne Terry
May 1, 2025
5
out of
5
rating by Dianne Terry
"Casey is very easy to work with. He explains the policies so you understand them."
We responded:
"Thank you for leaving this 5-star review for our office, Dianne! We appreciate you choosing us for your State Farm Insurance needs. -Kurt"
Lucas Veglahn
April 25, 2025
5
out of
5
rating by Lucas Veglahn
"Casey was very help with getting my small business the insurance I needed."
We responded:
"Thank you so much for your 5 Star Review Lucas! Casey is great when it comes to providing Small Business Insurance in our area! We appreciate you and your business!"
Daniel Melde
April 23, 2025
5
out of
5
rating by Daniel Melde
"Casey was very helpful in answering our questions and explaining things to us. Dan & Sherri"
We responded:
"Thank you so much for the 5 star review Dan and thank you for your business! Casey does a great job making insurance easy to understand!!!"
Jenet Lieb
April 23, 2025
5
out of
5
rating by Jenet Lieb
"Thank you Nicole for all your help, your wonderful!!! Thank you for the insurance and quality of care."
We responded:
"Thank you for the 5 star review Jenet! Nicole is amazing and always takes great care of our customers and their service needs!!"
Bob Pedersen
April 10, 2025
5
out of
5
rating by Bob Pedersen
"Worked with Case Curran and he saved me some money and was easy to work with."
We responded:
"Thank you for your 5 star review Bob! Casey is great! He saves people money all the time when it comes to their insurance needs and makes sure they have the right coverage. Thank you so much for your business!"
Phyllis Ische
March 28, 2025
5
out of
5
rating by Phyllis Ische
"Kurt was very helpful, answered all our questions and got us a very fair price for our auto & home insurance. Thank you Kurt. Carl & Phyllis"
We responded:
"Thank you so much for the 5 star review Phyllis!!! We always do our best to provide customized coverage on your auto insurance and home insurance as well as save you money! Glad we were able to take care of your needs!"
Holly Hintermeister
March 25, 2025
5
out of
5
rating by Holly Hintermeister
"Cannot say enough good things about Casey! Our prior insurance experience was not great so Casey was a blessing. He couldn’t make things any simpler or clearer and we feel truly covered and protected to keep building our lives and assets. We are very happy! Thanks Casey!!"
We responded:
"Thank you so much for the 5 star review Holly! You couldn't have said it any better, Casey is truly a blessing to our office and our clients. He has a passion of helping people protect what is important to them. We appreciate you and your business and look forward to work with you for a long time!"